CRM System: What it is, how it works, and the benefits for your business
In the ever-changing field service industry, customer satisfaction is more important than ever. To succeed, you must connect with your customers on a deeper level and build long-lasting relationships with them. One of the most effective ways to do this is with a Customer Relationship Management (CRM) System. A CRM System is a powerful tool […]
Starting a solar panel installation business: Everything you need to know
As the UK transitions from fossil fuels to green energy, the demand for renewable energy solutions, including solar power, is on the rise. As a certified solar panel installer or an electrical contractor looking for business opportunities, now’s the time to capitalise on the growing demand for the low-carbon energy solution. Whether you’re looking for […]
Surviving an economic downturn: 5 strategies for your field service business
No field service company is immune to the effects of an economic downturn, but with a practical approach, you can reduce its impact on your business. In this blog, we’ll look at the economic outlook for the UK in 2023 and the strategies your field service business can use to reduce the effects of an […]
Countdown to 2023: 5 ways to prepare your business for a new year
A new year brings a fresh start and a chance for you and your team to take on new challenges. But to take advantage of the new year, you need to have a game plan, so everyone is ready to hit the ground running from the get-go. To help you get started, here are the […]
How to increase your prices for 2023 without losing customers
Increasing prices can be daunting, as you don’t want to lose customers or drive away potential ones. However, price increases are unavoidable if you want to keep up with the rising cost of materials and labour, increase your profit margin, and secure capital to grow your business. But what’s the best way to announce a […]
A quick look at the latest Eworks Manager releases
We’re always looking for new ways to improve Eworks Manager to enhance your experience with the software, so we’re excited to share our latest updates with you. We’ve shared a brief overview of each feature to show you how you can use these new tools to save time and improve the efficiency of your field […]
How to speed up your quoting process: 5 ways to quote faster
Quoting is a job your team does every day, so it’s essential to speed up the process to save time, increase efficiency and improve your quote turnaround time. We’ve put together a guide explaining why an efficient quoting process is important, the benefits of accelerating quoting, and how to get quotes to clients quickly. Why […]
A step-by-step guide to optimising your field service processes
‘Optimisation’ has become a buzzword in the field service community. It’s mentioned time and again as a goal every plumbing, engineering, construction, electrical, HVAC and any other business in the industry should be working towards. But what is field service optimisation, and why is optimisation crucial for your business? We’ve shared a step-by-step guide to […]
A guide to improving your field service customer support
Customer support holds the key to success for your field service business. With outstanding customer support, you can: stand out in a competitive industry; boost customer satisfaction; grow your market share; and ultimately increase your profits. For this reason, you should be focused on improving your customer support, and you can use this guide to […]
5 steps to creating an effective asset management plan
We know your field service company relies on assets to keep business operations going. You depend on vehicles, equipment and machinery to offer services to customers and need assets to be well managed to stay efficient and productive. This is why asset management and an effective asset management plan are essential for the success of […]