How to speed up your quoting process: 5 ways to quote faster
Quoting is a job your team does every day, so it’s essential to speed up the process to save time, increase efficiency and improve your quote turnaround time. We’ve put together a guide explaining why an efficient quoting process is important, the benefits of accelerating quoting, and how to get quotes to clients quickly. Why […]
A guide to improving your field service customer support
Customer support holds the key to success for your field service business. With outstanding customer support, you can: stand out in a competitive industry; boost customer satisfaction; grow your market share; and ultimately increase your profits. For this reason, you should be focused on improving your customer support, and you can use this guide to […]
In the field service industry, customer experience is everything
Customer experience is the key to success, and good experiences can help you stand out and win customers in a competitive industry like field service. There’s a lot that goes into creating the perfect customer experience, so let’s look at what it is, why it matters, and how you can improve your field service business’s […]
How electricians can capitalise on the demand for solar energy
There’s been an increasing interest in solar energy in the UK due to rising energy prices. Residents and businesses are looking for ways to reduce their energy bills and survive the cost of living crisis. As the demand for solar panels increases, more electricians will be needed to meet the demand for installations, and this […]
5 signs it’s time to sign up for Job Management Software
You’ve considered Job Management Software for your field service business, but you’re unsure whether it’s the right solution for your company or the right time to invest in a new system. We know it’s a big decision, so we’ve created a guide to help you, highlighting the top ways to identify whether your business needs […]
Top reasons to upskill your gas engineers in 2022
The key to staying relevant and competitive in any industry is upskilling. Technological innovation, economic changes, societal movements, and customer demands present new opportunities and challenges for businesses. Companies must expand their team’s abilities to close skills gaps if they want to keep up with competitors and stay relevant. What is upskilling? Upskilling is the […]
5 industries that need Job Management Software
Multiple industries use Job Management Software to streamline job scheduling and other business processes to improve the efficiency of their operations. As a SaaS provider, we’ve seen that the system’s features are particularly beneficial for certain sectors, adding significant value to businesses in these fields. Discover the top industries that should consider using Job Management […]
Support remote workers with Mobile and Vehicle Tracking
Every Field Service company should invest in Mobile and Vehicle Tracking. These systems provide a simple solution to keep mobile workers safe and on track when they’re in the field. Our tracking tools come with features that make it possible to access the live location of your employees and manage their schedules when they’re on-site. […]
Capture relevant data for your business with Custom Fields
We’ve introduced a Custom Field Management feature, which can be used to add extra fields to various sections in Eworks Manager. While our system provides fields to help you collect data, you can create and use Custom Fields to capture information that’s significant to your business. What is a Custom Field? A Custom Field is […]
5 reasons why tradespeople get stressed at work
Stress plays a significant role in the Field Service industry, and unfortunately, it’s more prevalent than ever. Stress can have adverse emotional and psychological effects, for example, anxiety, mood swings, anger, forgetfulness and an inability to concentrate. These effects could harm your workers’ physical health and lead to absenteeism in the workplace. As an employer, […]