WHAT'S IN IT FOR YOU
Introducing Eworks Uncovered – a new series shining a light on features already in your Eworks subscription, that could be doing more for your business.
First up is the Customer Portal. If your team is still fielding “where’s my engineer?” calls, chasing quote approvals by email, or juggling requests that only land during office hours, this 30-minute session is for you.
Join us to see how the Customer Portal gives your customers real-time job and quote status, 24/7 self-service access, and a login screen where you can add your own. We’ll also give you a first look at how the Helpdesk Support Ticket module extends this even further.
WHAT YOU'LL LEARN
Why “where’s my job/quote?” calls are a hidden cost, not just a nuisance
How real-time status and 24/7 access reduce that load
How access permissions make sure the right person sees the right job, project or document
How to put your own logo on the customer-facing portal
A first look at the Support Ticket module
WHO IT'S FOR
Existing Eworks customers – especially those managing multiple sites or ongoing jobs for the same customer (housing associations, maintenance contractors, facilities management teams).
Date: 7th October 2026
Duration: 30 minutes
Format: Live, via MS Teams