Increasing revenue and attracting more business is a goal most field service businesses share, and delivering quality jobs in less time is one way to achieve it. That’s why improving efficiency is so important. The faster your team can work, the more jobs you can get done and the more money and referrals you can bring into the business.
There are plenty of big ways to improve efficiency, but sometimes it’s the little things – like an auto text feature – that make all the difference.
What is auto text?
An auto text feature lets you create and manage a library of ready-to-use text templates. Instead of manually adding information into your job management system, technicians can insert pre-approved text into fields. Autotext can be used to capture job descriptions, compliance statements, inspection notes, maintenance logs and more.
The problem with repetitive tasks
Doing the same task over and over isn’t just boring – it’s bad for productivity. It slows your technicians down and takes time away from customer work, which can result in unhappy customers and fewer repeat bookings or referrals.
Manual, repetitive tasks also increase the risk of errors. When mistakes happen, they need to be fixed, meaning even more time wasted on unproductive busywork. Missed details and typos can also appear unprofessional and leave a poor impression on customers.
H2: How auto text can improve efficiency
Discover how an autotext feature can improve efficiency in your field service business.
Saves time
Instead of manually typing out notes, your team can insert pre-written responses or commonly used phrases in seconds, cutting down time spent on routine tasks. Those saved minutes add up, giving your technicians more time to focus on work that really matters, and delivering exceptional service to customers.
Reduces errors
It’s easy for technicians to make typos or enter incorrect information, especially when they’re in a rush and need to complete admin tasks quickly. Autotext solves this problem, ensuring consistent spelling, grammar and formatting with text templates. By minimising the risk of errors, you improve the quality of your data and save time fixing mistakes later.
Speeds up work
Auto text reduces the time spent typing common words or phrases, searching for the right terms, and correcting typos or errors. With less busywork and more mental bandwidth, your field workers can focus on completing customer jobs faster.
Simplifies audits
Auto text standardises the language your team uses, making audits simple and stress-free. With pre-approved templates, all descriptions meet regulatory standards without the need to manually check paperwork. Simplifying audits this way keeps your business compliant and avoids potential fines.
Discover our auto text feature for efficiency
At Eworks Manager, we know how important it is for your technicians to deliver quality jobs in less time. That’s why we’re constantly finding ways for your team to work faster, and our latest feature is one of the ways we’re doing this. With auto text, your team can spend less time on repetitive, error-prone work and more time on the work they do best.
Want to learn more? Discover more benefits and how this feature will work for your field service business by getting in touch with our team today.
